macOS Screen Recording Permission Missing for Screen Sharing (Teams/Zoom/Meet)

- User can join meetings but screen share shows black screen or nothing happens. - Meeting app prompts for Screen Recording access or never appears in the list. - Issue started after macOS update or app reinstall.

- Screen Recording permission not granted in Privacy & Security. - App update/reinstall changed app signature/path and old permission entry no longer applies. - MDM privacy preferences profile controls or restricts prompts.

Document whether the issue affects one user, multiple users, or multiple devices. Confirm exact error messages, recent changes (password reset, update, network change), and whether the same issue reproduces in web vs desktop workflows where applicable.

Confirm the user is signed in with the correct corporate account, system time is accurate, network/VPN connectivity is stable, and the application is not running in offline or limited mode.

Use the command snippets below to collect non-destructive diagnostics. Capture output in the ticket when escalation may be required. Avoid deleting profiles, cached credentials, or managed app data unless the runbook or admin approval explicitly allows it.

- Confirm which meeting app is affected and whether other meeting apps can share screen. - Check Privacy & Security > Screen Recording and grant access to the approved app if allowed. - Quit and relaunch the app after permission changes, then retest in a meeting. - Escalate if MDM privacy profile restrictions block changes.