Enterprise Path
Tickets, catalog, and incident intake
Search documented fixes, route requests, and submit incidents across corporate IT and regulated operations workflows.
IT Support Portal
ServiceNow-style demo portal
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Support
One support entry point for tickets, requests, and app help.
The support area now separates two clear paths: enterprise and regulated-operations workflows for IT and compliance issues, and app support for published products. That keeps the portal useful without making it feel split-brain.
App Support
Privacy, contact, and issue reporting
Support links for live and in-progress apps stay on this page so product support remains easy to find.
Published Products
3
Released apps and tools already linked into support
Support Email
support@tamemj.com
Fallback contact path for app issues and launch questions
Support Workspace
Search tickets, open modules, and track support activity
Use search when you know the issue already, or move through the portal modules below if you need the right ticket, request, or incident path first.
Portal Modules
ServiceNow-inspired layoutTickets
Search step-by-step fixes for Microsoft, Adobe, Figma, and endpoint issues.
Open →Service Catalog
Request software, access, mailbox, VPN, device, and AV support services.
Open →Submit Incident
Create an incident with impact/urgency and automatic priority calculation.
Open →My Tickets
View and manage locally stored demo incidents/requests and activity logs.
Open →Analytics
See ticket views, searches, helpful votes, and issue trends stored locally.
Open →Most Common Issues (Local Analytics)
Open tickets and use search to populate local analytics.
Recent Demo Ticket Activity
No local tickets yet. Submit an incident or catalog request to populate this list.
Cannabis Operations / Compliance
New York cannabis support is now a first-class support category
This section is built for operators working in Canix, Metrc, and Wurk under New York workflows. It covers setup, daily operational checks, transfer handling, payroll bottlenecks, and the points where a team needs to stop and involve compliance instead of improvising.
Support Tickets
21
NY-specific compliance and operational support topics
Quick Starts
3
Basic setup guides for Canix, Metrc, and Wurk
Canix
Inventory, package, and manifest setup
Start here for package statuses, finished goods, tag prefixes, and Canix-to-Metrc handoffs.
Metrc
Access, transfers, and testing-state basics
Use the setup path for credentialing, beginning inventory awareness, transfer readiness, and Retail Item IDs.
Wurk
Profiles, onboarding, and payroll-close readiness
Start with employee profile quality, notifications, badge mapping, and timesheet approvals.
Fast Paths
Use the incident path when package state, testing state, chain of custody, payroll cutoff, or employee access issues create real operational risk.
Recommended Operations Pack
NY Cannabis Reconciliation & Closeout Pack
Operations-heavy pack for reconciliation tracking, incident logging, manager shift closeout, and the supporting SOPs teams need when New York cannabis workflows go off-script.
Trust & Standards
How this content is reviewed
The support experience is built around enterprise-safe troubleshooting, clearly separated app support, and reference pages that stay useful to both users and AI systems. That means detail pages are reviewed for scope, escalation, tested environments, and canonical routing.
App Support
App contact and issue reporting
App product pages now open a prefilled support email for the specific app. This support page still exists as the shared fallback for broader issue reporting, general product questions, and the embedded app support form.
Support Email
support@tamemj.comSimple support path
- 1. Choose the app from the form.
- 2. Add a short subject and explain the issue clearly.
- 3. Include device model, OS version, and app version if possible.
FAQ
How do I restore a purchase?
Open the app settings and use Restore Purchases. If the issue continues, submit the app support form with your app name and device iOS version.
Why is data not syncing across devices?
Confirm both devices use the same Apple ID and have iCloud enabled if the app supports sync. Restarting the app can also refresh sync status.
How do I report a bug or request a feature?
Use the app support form below. Include steps to reproduce, your device model, iOS version, and the app version if possible.
Send a Support Request
No backend is used here. Submitting opens your email app with the details prefilled.